Campaign Monitor
The Role:
We are looking for an HR Coordinator to be a dynamic partner and support our HR team members across our global People team, be the first point of contact for employee queries, and help support our processes and programs within onboarding, benefits, and more!
In This Role You Will:
Employee documentation/admin/data processes:
- Act as the right hand of the HR regional leader as required
- Prepare all employee correspondence including but not limited to job changes, promotions, and merit increases (assist in moving these business processes to be handled within Workday)
- Manage employment verification and resolve if issues arise
- Assist with reporting and metrics
- Coordinate new starter documents, emails, and check-in surveys across various managers and teams
Program/project coordination:
- Assist in the coordination and the creation of employee programs/projects (i.e. performance, onboarding, offboarding, training, surveys, etc.)
- Act as the project manager for any immigration cases
Employee queries:
- Act as the first point of contact for employee queries (Zendesk), in the first instance of looking to resolve the matter or direct them to the appropriate team member for action
- Assist with maintaining and fielding employee questions regarding the Employee Handbook
- Support and help train employees in Workday processes and how to utilize the system
Compliance:
- Ensure compliance with the new hire and termination reporting
- Cross-functional collaboration:
- Assist the Payroll, Talent, and HR Business teams as needed
What We’re Looking For:
- Solid understanding of HR operations and experience in employee data management
- Strong verbal and written communication skills
- Willingness to dive in and research to come up with creative solutions to fix problems or streamline processes
- High attention to detail and ability to handle confidential data
- Ability to prioritize workload and provide timely follow-up and resolution
- Ability to work effectively in a fast-paced environment and handle multiple projects
- Experience with Workday preferred
- Proficient with G-Suite
- True people person, positive attitude, and team player