Why Working Solutions
Working Solutions seeks attentive and detail-oriented independent contractors to help customers book hotel accommodations at upscale properties. In this role, you will assist callers with hotel reservations and booking confirmations.
Working Solutions is a customer experience business process outsourcing leader providing work-from-home opportunities to independent contractors across the United States and Canada since 1996. When you join Working Solutions as an independent contractor, you will have access to several different contracts exclusive to Working Solutions contractors. Why join the WooHoo! Crew? There are many perks to contracting with Working Solutions!
🏡 Work from home
🚗 No hassles of commuting
📆 Schedule your own hours
🙌 Work when it’s convenient for you
🏭 Gain experience in different industries
💵 High pay rates
About our application process
As part of our application process, you will be prompted to complete an online assessment. This assessment takes about 30 minutes to complete. If you are among the qualified candidates, you will receive an invitation to our online portal to complete a background check and a technology scan. You can find more information about our hiring process here.
Overview
Working Solutions’ hospitality program supports a full service, global call center meeting the needs of hotel properties. Independent contractors participating in this program will answer incoming calls from customers calling for hotel reservations. Customer interactions focus on assisting callers with reservations and confirming bookings. This is a remote independent contractor role.
Schedule:
Flexible schedule opportunities
Available anytime between 7 am and 11 pm CT Monday – Sunday
Weekday and weekend options
Minimum 20 hours/week required
Compensation:
Earn up to $16 per productive hour
Prorated minimum of 36 minutes per hour offered
Required Skills
Customer service experience
Hospitality experience preferred
Friendly tone and professional demeanor
Tech-savvy and avid computer user
Excellent written and verbal communication
Self-motivated and resourceful
Important Information
Technology & Equipment Requirements:
Personal computer (no tablet)
Broadband internet connection, recommended at least 10 MBPS
Wired internet connection (no wi-fi)
Windows 10 operating system
Valid antivirus software installed, running and up to date
USB headset with microphone
*Full PC requirements
Work Environment Requirements:
Quiet, uninterrupted space
Organized desk area
We are currently unable to work with contractors residing in California, New York, Pennsylvania, or Washington. Contractors must also successfully pass a criminal background check.
Contractual Relationship: The relationship between you and Working Solutions is a contractual relationship. You will remain an independent contractor for the duration of this program assignment. Working Solutions will not be responsible for withholding taxes on your earnings while contracted with Working Solutions. When you receive your contract, you will be asked to agree to have no claim against Working Solutions hereunder or otherwise for vacation pay, sick leave, retirement benefits, Social Security, worker’s compensation, health or disability benefits, overtime, unemployment insurance benefits or employee benefits of any kind.
