Employer: UnitedHealth Group
Job Description:
$2,000 Sign On Bonus For External Candidates
You’ll enjoy the flexibility to telecommute* from anywhere within the U.S. as you take on some tough challenges.
Combine two of the fastest – growing fields on the planet with a culture of performance, collaboration and opportunity and this is what you get. Leading edge technology in an industry that’s improving the lives of millions. Here, innovation isn’t about another gadget, it’s about making Healthcare data available wherever and whenever people need it, safely and reliably. There’s no room for error. Join us and start doing your life’s best work.
Roles and responsibilities can often be expanded to accommodate changing patient or organizational needs and conditions as well as to tap into skills and talents of employees. Accordingly, employees may be asked to perform duties that are outside the specific functions that are listed.
This position is full-time (40 hours/week) Monday – Friday. Employees are required to work our normal business hours of 8:00am – 5:00pm. It may be necessary, given the business need, to work occasional overtime.
*All Telecommuters will be required to adhere to UnitedHealth Group’s Telecommuter Policy.
Primary Responsibilities:
- Responsible for managing Third – Party AR by analyzing denied and responded claims
- Outbound calls to insurance carriers to appeal and check claims status
- Post explanation of benefits
- Coordinate with insurance carriers to reconcile / resolve any issues
- Familiar with the explanation of benefits
- Always maintain Compliance and HIPAA standards
- Meet or exceed daily production standards by maintaining work list according to metrics
- Meet or exceed daily quality standards
- Perform other duties and functions as assigned
- Process insurance / patient refunds and adjustments
- Evaluate and respond to all emails request for any deposit issues in order to resolve in a timely matter
You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.
Required Qualifications:
- High School Diploma / GED (or higher)
- Experience with Microsoft Office applications (Word, Excel & Outlook) – ability to create, edit, save and send documents, spreadsheet and correspondence
- 1+ years of experience in Medical Billing
- 1+ year of customer service experience analyzing and solving customer problems; OR 1+ year of experience in an office setting environment using the telephone and computer as the primary instruments to perform job duties
- Ability to work full-time (40 hours/week) Monday – Friday. Employees are required to work our normal business hours of 8:00am – 5:00pm.
Preferred Qualifications:
- Experience with Healthcare/Medical/Pharmacy terminology
Telecommuting Requirements:
- Required to have a dedicated work area established that is separated from other living areas and provides information privacy
- Ability to keep all company sensitive documents secure (if applicable)
- Must live in a location that can receive a UnitedHealth Group approved high-speed internet connection or leverage an existing high-speed internet service
Soft Skills:
- Ability to navigate on internet for researching purposes
- Demonstrated problem solving, organization and interpersonal skills
- Ability to work independently and as part of a team
- Excellent communication skills, both verbal and written
UnitedHealth Group requires all new hires and employees to report their COVID-19 vaccination status.
Colorado, Connecticut or Nevada Residents Only: The salary range for Colorado residents is $16.00 – $26.88. The salary range for Connecticut / Nevada residents is $16.83 – $29.66. Pay is based on several factors including but not limited to education, work experience, certifications, etc. In addition to your salary, UnitedHealth Group offers benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with UnitedHealth Group, you’ll find a far-reaching choice of benefits and incentives.
**PLEASE NOTE** The sign on bonus is only available to external candidates. Candidates who are currently working for a UnitedHealth Group, UnitedHealthcare or related entity in a full time, part time, or per diem basis (“Internal Candidates”) are not eligible to receive a sign on bonus.