Employer: Farmers Insurance
We are Farmers!
Join a team of diverse professionals at Farmers to acquire skills on the job and apply your learned knowledge to future roles at Farmers. Farmers Insurance also offers extensive training opportunities through the award winning University of Farmers named by Training magazine amongst top 10 corporate training units in the world.
Job Summary
Investigates, determines liability, confirms coverage, establishes damages, and negotiates settlement of claims. Will also be required to maintain an active adjusters license in states where required.
Physical Environment
Required job duties are normally performed in a climate- controlled office environment, but with exposure to some or all of the following environments when in the field: Uncontrolled outside environmental conditions Excessive Noise Levels Chemicals Chemical/Biological Conditions Moving Mechanical Parts Areas considered dangerous; Conditions, which could affect the respiratory system or skin such as: fumes, odors, dust, mists, gases, oils, smoke, soot, or poor ventilation.
Essential Job Functions
- Investigates, confirms coverage, determines liability, establishes damages, reports status and negotiates the settlement of assigned cases which may include the more difficult files and which may require specialized experience (has authority to make payment of assigned claims within prescribed limits).
- Evaluates sustained injuries.
- Adjusts all types of claims. Inspects damaged property and vehicles, and determines claims related damage.
- Estimates the cost of repair or replacement of damaged or stolen property and vehicles.
- Reports theft, fraud, and arson losses as required to state and industry agencies.
- Performs most duties on an individual basis, and work has a direct bearing on Management results.
- Represents the Company from a public relations standpoint and must conduct oneself as a member of Management at all times.
- Personal contacts are a major part of activity and include policyholders, claimants, agents, witnesses, repair facilities, contractors, police and fire departments, state and county fraud and arson personnel, special investigators, attorneys, expert witnesses, members of the medical profession and all other persons incident to the investigation and processing of claims.
- Promotes safety at all times and complies with safety/ergonomic standards as outlined in relevant company published manuals.
- Performs other duties as assigned.
Education Requirements
High School diploma or equivalent required.
Bachelor’s degree preferred.
Experience Requirements
Special Skill Requirements Successful completion of the Special Claims Representative Certification process required, including all prerequisites, required tool proficiencies (i.e. Xactimate, etc.) and exams. External candidates have 90 days from date of hire to complete the process. Two years of bodily injury and liability experience preferred.
Special Skill Requirement
- Two years of bodily injury experience.
- Strong verbal and written communication skills
- Valid driver’s license
- Bondable