Bring your people skills to a role where you’ll help accountholders understand and manage their healthcare reimbursement accounts.
About Inspira Financial
Inspira Financial is a people-centric, client-obsessed company helping businesses and individuals navigate the health and wealth journey. With a focus on integrity and better outcomes, Inspira provides flexible solutions for today, tomorrow, and into retirement.
Schedule
- Full-time, remote position (residency required in AL, AZ, FL, GA, IA, IL, IN, MI, MN, MO, NC, NE, PA, SC, TN, TX, UT, VA, or WV)
- Paid training begins September 22, 2025 (approx. 4–5 weeks, exam required)
- Training: 9 a.m. – 5:30 p.m. ET, Mon–Fri
- Regular schedule: 11:30 a.m. – 8 p.m. ET, Mon–Fri (occasional Saturdays)
What You’ll Do
- Assist accountholders with questions about FSAs, HSAs, COBRA, and other benefits
- Provide clear explanations of benefits, policies, and online tools
- Resolve issues independently and de-escalate member concerns
- Support members with empathy, accuracy, and compliance
What You Need
- 2+ years customer service experience
- 2+ years call center experience (50+ calls per day environment)
- Strong computer skills and ability to learn new systems
- Excellent communication and problem-solving skills
- Basic knowledge of healthcare/reimbursement terminology preferred
Benefits
- $18.50/hour (non-negotiable) + potential bonuses
- Healthcare, 401(k), paid time off, company holidays, and parental leave
- All equipment provided (laptop, dual monitors, headset, etc.)
- Opportunities for skill growth and cross-training across support channels
Training class starts soon — spots are limited, and attendance is required from day one.
Help simplify healthcare for members while building your own career in a supportive, mission-driven company.
Happy Hunting,
~Two Chicks…