UPMC’s Health Plan is hiring Temporary Fax Clerk Admins to help support the Quality Improvement Department.
This is a Monday through Friday, 8am-4:30pm position and is a remote position for candidates in the Greater Pittsburgh Area.
This temporary assignment will run from January 29th, 2024 – May 3rd, 2024 and will pay $18/hour.
The successful candidate will provide administrative support including sending electronic faxes, speaking with providers via the phone, and documenting this interaction via a web-based software.
Responsibilities:
- Conduct outbound calls to gather documentation from providers.
- Send electronic faxes to providers.
- Answer incoming inquiries from UPMC Health Plan providers.
- Provide exemplary customer service by being proactive and responsive to all UPMC Health Plan customer requests.
- Work with Microsoft Office products such as Word, Excel, Outlook and web-based software on a daily basis.
- Support all department personnel with duties including but not limited to answering phones, taking messages, filing, and faxing.
Qualifications:
- High School Diploma Strongly preferred
- Post-secondary education is preferred
- One year of administrative support working experience is highly preferred
- Must have proficiency with Microsoft Office Suite: Excel, Word, Outlook and Powerpoint
- Must possess typing skills and working knowledge of word processing, electronic mail/calendar and spreadsheets
- Must possess the ability to learn and effectively use various software programs
- General knowledge and experience with office equipment such as copiers, multi-line phone systems, fax machines and paging systems