Employer: Quantum Metric
Quantum Metric
We are obsessed with helping businesses deliver better digital products and experiences for their customers. Quantum Metric is paving the way for Continuous Product Design, a brand new methodology that is helping enterprises embrace digital transformation. Major enterprises across industries ranging from quick service restaurants to airlines and everything in between are reaping the benefits. The result: Teams agree on priorities, build products customers love, and innovate with speed and confidence.
Our Culture
Our number one goal at QM is happy people, happy culture. We offer numerous committees and resource groups, including the Women’s Resource Group, Parent’s ERG, and our DEI committee, to name a few. We bring the culture of a small knit startup to a rapidly expanding company, which has tripled its size in just 2 years. Our executives and managers come from an impressive range of backgrounds and are passionate about enabling their team to find their passion. Many of our employees work remotely, though we also have satellite offices in Chicago, Denver, and Colorado Springs.
About the Role
The Executive Administrator will be experienced in handling a wide range of administrative and executive support related tasks, will be exceedingly well organized and flexible, and enjoy the administrative challenges of supporting a startup with diverse people and programs. This individual must be able to function effectively in a variety of roles within a dynamic environment under minimum supervision and be able to manage last minute requests. This position requires frequent communication and coordination with the Executive Business Partner to the CEO & Founder of the company and ensure the office is running smoothly and help to improve company procedures and day-to-day operations.
Responsibilities
- Provide calendar support to senior executives and their teams when required
- Book travel and lodging for customers, prospects, and internal team members
- Take joy in planning and coordinating events that promote positive company values- team outings, client meetings, annual company retreat, holiday events, birthdays, anniversaries, etc
- Help the Culture Club with social organizing
- Support other teams with various administrative tasks
- Handle last minute miscellaneous errands
- Research restaurants and book tables for social and executive gatherings
- Maintain trusting relationships with suppliers, customers and colleagues
- Perform basic finance functions to include such as reconciling invoices and creating and submitting expense reports
- Proactively research and negotiate to ensure cost savings for all goods & services
- Adapt quickly to last-minute needs (we’re a start-up!) and execute on tasks in a timely and creative manner
Requirements
- Experience supporting c-level executives
- Outstanding knowledge of MS Office, Google Suite “back-office” and accounting software
- Excellent communication and interpersonal skills
- Organized with the ability to prioritize and multi-task
- Reliable with patience and professionalism
- Associate’s/College degree; BS/Ba in business administration or relevant field is a plus
- Committed to, and enthusiastic about, the mission and vision of Quantum Metric
- A strategic thinker who is adept at multi-tasking in a fast paced environment, able to plan, prioritize, and organize individual and group activities and processes
- Outgoing, straightforward, and creative
- Able to work independently and take initiative
- Results oriented
- An adaptable, flexible problem-solver
- Team-focused, enjoy working as part of an active group of highly engaged individuals, sharing information readily with co-workers, and listening to and respecting others; able and willing to assist co-workers in the development of their own professional skills in order to ensure the team’s success
- A person who presents a high degree of maturity, honesty, trust, sophistication, and integrity and cultivates these qualities in others.
- Compensation: $80,000-90,000 plus bonus
Perks and Benefits
This will be the best group that you ever work with! We support one another through challenges and win as a team. Your hard work will be well rewarded. Most importantly, you’ll be strapped to a technology rocket ship bound for greatness! Your success at Quantum Metric will be a milestone in your career.
- Group benefits
- Medical, Dental, Vision Insurance (99% Medical base plan paid by the Company)
- Employee Assistance Programs (EAP)
- Telehealth options
- Voluntary Life & AD&D, STD, LTD
- Healthy Rewards – Discount Programs
- 401k and Options / Equity
- Time off (PTO, Sick days, Holidays)
- 11 company holidays
- Unlimited PTO
- Sick leave (according to state mandated allocation)
- Parental/Adoption Leave
- In addition to our more traditional benefits, we also offer generous perks, a flexible work environment, and numerous resources for professional development and team building.
- Promotional opportunities
- Rewards and recognitions programs
- Robust onboarding and training program
- One-time stipend for work at home employees
- Flexible work environments
- Employee Discount Program (Perks at Work)
- Employee Referral Program
- Lead Referral Program
- Latest MacBook Pro and awesome swag delivered to your door
- Supportive and collaborative culture
- RECHARGE PROGRAM (after 3 years, disconnect for 3 weeks, no email/slack)
About Quantum Metric
As the pioneer in Continuous Product Design, Quantum Metric helps organizations put customers at the heart of everything they do. The Quantum Metric platform empowers a customer-centric culture, using quantified empathy to align business and technical teams to effectively prioritize customers needs based on business impact.
Today, Quantum Metric captures insights from 20 percent of the world’s internet users, supporting nationally recognized brands in ecommerce and retail, travel, financial services and telecommunications. 6 of our customers come from the top 25 Fortune 500 Companies. Our customer retention rate is 97%.
In January of 2021, Quantum Metric secured its place as the first tech unicorn of the year with an above $1 billion valuation and a $200 million Series B funding round, and we are using those funds to accelerate our product and people growth. Quantum Metric has been recognized as an excellent place to work by the Inc 5000 and the Deloitte 500.
If your background matches the above role and you’re interested in joining a team of people with exceptional potential from diverse backgrounds, perspectives, and life experiences, we want to hear from you.