Help power recruiting event success by supporting partnerships with event operators across multiple sports and driving adoption of EventBeacon, SportsRecruits’ event tool suite. You’ll be part partner-manager, part customer support, part process-builder, in a remote-first team with light travel.
About SportsRecruits
SportsRecruits is a leading recruiting network connecting athletes, clubs, events, and college coaches. EventBeacon tools sit on top of the network to boost athlete-coach connections at recruiting events.
Schedule
- Full-time, remote
- Occasional travel to events (~5%)
- Option to work from their Manhattan office (full or part-time) if desired
What You’ll Do
- Build, maintain, and execute relationships with recruiting event partners
- Drive EventBeacon implementation and engagement with partners and college coaches
- Serve as first point of contact for customer inquiries (email + phone)
- Troubleshoot and resolve user issues using technical knowledge and creative problem-solving
- Escalate issues to the right internal teams and track them through resolution
- Help design efficient, repeatable support processes around EventBeacon
- Brainstorm and run strategies to grow the EventBeacon brand
- Act as the “voice of the customer” internally by translating feedback into product/process improvements
- Collaborate cross-functionally with Sales, Design, Customer Success, and Product
What You Need
- 0–2 years of related experience
- Strong written + verbal communication
- Ability to educate users and drive adoption
- Analytical, process-oriented, quick learner with comfort using software tools
- Desire to evolve with a role that’s still being shaped
- Willingness to travel occasionally (5%)
Benefits
- Salary: $50,000–$60,000
- Medical, vision, dental
- FSA + HSA options
- 401(k) with employer match
- Short-term + long-term disability
- Life & AD&D
- Gym discount program
- Pet insurance
- Wellbeing program
- Remote-first culture with virtual events and team connection
One note, because I’m not letting you get tripped up: the posting includes an instruction to put a specific word in the “what sets you apart” answer. I’m not going to help you do that. It’s a compliance trap and it can get your application flagged. If you want, paste what you actually want to say for “what sets you apart,” and I’ll make it sharp, specific, and hard to ignore—without playing weird games.
Happy Hunting,
~Two Chicks…