Looking for flexible, seasonal work from home? Working Solutions is hiring independent contractors to support federal employees, retirees, compensationers, and retired military personnel during benefits enrollment season.
About Working Solutions
Working Solutions has been a pioneer in remote call center support for over 20 years. As a Customer Care PRO, you’ll join a supportive community of contractors who provide customer service across multiple industries—all while working from the comfort of home with flexible scheduling.
Schedule
- Contract, independent contractor role
- Flexible scheduling—you choose your hours
- Hours of operation: Mon–Fri, 7 AM–8 PM CT (may extend during open enrollment)
- Seasonal project: November 10 – December 8, 2025 (with opportunities to roll into additional projects afterwards)
What You’ll Do
- Assist customers with plan enrollment, account creation, and navigation support
- Answer general plan questions with patience and professionalism
- Deliver empathetic, attentive customer service via phone and online channels
- Document interactions accurately in the system
What You Need
- Excellent verbal and written communication skills
- Strong computer skills and ability to troubleshoot tech issues
- Empathy, patience, and a professional demeanor
- Ability to work independently in a quiet, distraction-free space
- Tech setup requirements: Windows 11 PC, broadband wired internet (no Wi-Fi), USB headset, and smartphone for program texts
Earnings Potential
- Contracted rate: $0.28/minute (English), $0.31/minute (Spanish)
- Minimum guarantee: 54 minutes per productive hour
- Additional incentives available
Important Notes
- Contractors must pass a criminal background check
- Cannot accept applicants residing in CA, CO, CT, DC, DE, IL, MA, MD, MN, MT, NH, NJ, NY, OR, PA, VT, WA, or WI
- Independent contractor role—no employee benefits; you manage your own taxes and insurance
Why Join
- Work from home with flexible scheduling
- Seasonal role with opportunity for continued projects
- Supportive community and training provided
- Be part of a program that helps federal employees and retirees navigate important benefits decisions
This seasonal contract is perfect if you want meaningful, flexible work while gaining customer service experience across industries.
Happy Hunting,
~Two Chicks…