Employer: Ophelia
Ophelia is a mission-driven organization that helps individuals with opioid use disorder (OUD) improve their health and quality of life. We make evidence-based treatment private, accessible, and affordable.
Opioid overdose is the #1 cause of death for Americans under 50, accounting for over 100 deaths each day. There is a proven treatment for OUD, called medication-assisted treatment (MAT), but 80% of people in need are unable to access it. We created Ophelia to make this treatment accessible from the privacy of your home.
We’re a diverse and dedicated team – clinicians, scientists, techies, and humanitarians – on a mission to reimagine addiction treatment in America. We’ve raised $68 million from the world’s top healthcare and technology investors (Y Combinator, Tiger Global, Menlo Ventures, General Catalyst), and we’re rapidly expanding across the nation, helping thousands of people each day.
Join us, save lives, and help fix healthcare for those who need it most.
The Enrollment Coordinator will spearhead Ophelia’s growth by facilitating patients’ first contact and enrollment in Ophelia. This role will work under the supervision of the Lead Enrollment Coordinator to guide prospective patients through the first steps of Ophelia’s program, help prospective patients overcome initial barriers to treatment, and use data to track enrollment and explore opportunities for growth. In short, the Enrollment Coordinator will ensure that Ophelia’s mission spreads to those who need it most.
As an early and core member of our team, the Enrollment Coordinator will be integral to the growth and success of Ophelia, and will have great potential for mobility as we expand across states, and soon, the whole country.
This position is fully remote, but being located in New York City is a plus (our headquarters is in Brooklyn).
Key Responsibilities
- Complete consultation calls with prospective Ophelia patients who are interested in getting started with our program
- Directly engage with prospective patients to guide and help them however needed. The Enrollment Team shepherds patients through their first steps into our program, and the Enrollment Coordinator will core to that effort.
- Reengage prospective patients who may have fallen out of contact: our goal is to ensure that no one is left behind!