Help young people transition safely from virtual mental health treatment by coordinating aftercare resources, communicating with providers, and supporting families during a critical moment in their recovery journey.
About Charlie Health
Charlie Health connects adolescents and young adults to life-saving virtual mental healthcare. The organization focuses on individuals with complex needs, offering personalized treatment and compassionate support through every step of care.
Schedule
- Full-time, remote
- Must be able to work late afternoons and evenings
- Not available to candidates in: Alaska, Maine, Washington DC, New Jersey, California, New York, Massachusetts, Connecticut, Colorado, Washington State, Oregon, or Minnesota
What You’ll Do
- Serve as a key point of contact for clients, families, and referral sources
- Provide timely updates to hospitals, clinicians, schools, and care partners
- Create comprehensive, clinically appropriate discharge plans
- Identify and secure aftercare services tailored to each client’s needs
- Communicate referrals through provider-preferred channels and confirm placement
- Maintain accurate case notes and collaborate with clinical and admissions teams
- Meet defined service and performance goals
What You Need
- Bachelor’s degree in health sciences, social work, psychology, communications, or related field
- 2+ years experience in healthcare or behavioral health (case management, discharge planning, referrals, admissions, or outreach preferred)
- Strong relationship-building and communication skills
- Proven ability to meet detailed metrics and deadlines
- Salesforce and Google Workspace/MS Office experience
- Ability to thrive in a fast-paced, mission-driven environment
- U.S. work authorization and fluent English
Benefits
- Base salary: $52,500–$60,000
- Additional bonus and incentive opportunities
- Full benefits package for eligible employees
Make a meaningful impact by supporting families through one of the most important phases of their care journey.
Helping people heal starts with helping them transition well.
Happy Hunting,
~Two Chicks…