This position is focused around conducting heavy-volume negotiations with creditors in concurrence with the FDCPA (Fair Debt Collection Practices Act) and reaching contracts with the goal of lowering our clients’ debt. This is a full-time remote role. This position has an expected start date of 03/17/2025.
Responsibilities
Negotiate, deliver, and follow through to completion on client settlement offers and proposals between the client and the creditor
Establish and maintain contact with creditors, collection agencies, collection law firms, and debt buyers
Analyze client portfolios to determine the best strategy to help clients achieve financial freedom as quickly as possible
Review client’s banking account to determine funds necessary and available to execute the program
Responsible for achieving monthly KPIs set by management
Qualifications
Bachelor’s degree preferred, or relevant work experience
Analytical mindset with a strong business acumen and professionalism, excellent communication, both verbal and written
High energy, competitive, articulate, passionate, and motivated to be #1
Experience working in a metrics based/goals driven environment
Desire to work in a collaborative, team-oriented environment
Multi-tasker with great organizational and communication skills
The employee will be exposed to a fast-paced environment and is expected to be able to adjust accordingly
National Debt Relief Role Qualifications:
Computer competency and ability to work with a computer
Prioritize multiple tasks and projects simultaneously
Exceptional written and verbal communication skills
Punctuality expected, ready to report to work on a consistent basis
Attain and maintain high performance expectations on a monthly basis
Work in a fast-paced, high-volume setting
Use and navigate multiple computer systems with exceptional multi-tasking skills
Remain calm and professional during difficult discussions
Take constructive feedback
Available for full-time position, overtime eligible if classified non-exempt