Customer Support Representative

$20 – $28 per hour Plus Monthly Bonus!

Are you looking to build a professional career with a company whose strong culture of Servant Leadership and People Development is dedicated to helping you reach your full potential?

RaySecur is seeking talented, driven individuals to join our Customer Support Center, provide excellent service to our customers by phone, text, and email!

Enjoy a solid hourly income while earning bonuses based on your growth path as you progress through our Teammate and Leadership Development Program.

As a new member of our team, you will receive personalized training by a dedicated mentor who is focused on your growth and development. Our department promotes primarily from within, so we invest in people to prepare them for Leadership opportunities.

Enjoy a supportive team-based work environment where we make production fun with healthy competition, encouraging teammates, and Leaders who care.

APPLY TODAY!

Essential Duties and Responsibilities:

Provides professional customer service to customers via inbound and outbound phone calls, text, and email.
Schedules appointments for customers.
Follows up on appointment outcomes.
Works and communicates with teammates to promote a positive, inclusive, and supportive professional working environment.
Maintains an organized, clean, and safe work area.
Participates in required training.
Follows Safeguards rules and regulations.
Demonstrates the Company’s Core Values.
Maintains accurate timekeeping record in timekeeping system.
Complies with Company policies and procedures.
Observes all Federal, State, Local, and Company safety rules and regulations in the performance of duties.
Other duties as assigned.
Our Teammates enjoy:

Bonuses for Performance
Developmental Bonuses based on Growth and Tenure
Excellent Benefits (See Below)
12 weeks of Paid Training (We invest in your success!)
Growth and Development along an established career path
Management Opportunities (We promote primarily from within)
A fun, exciting, and professional working environment
Benefits:

Medical and prescription coverage
Basic life insurance, 401(k) with company match
Employee Assistance Program
Employee discounts on vehicle purchases, parts, and service
Paid-time-off
We also offer a group of supplemental benefit plans including dental coverage, short-term disability, long-term disability, and supplemental life insurance.
Comprehensive employee recognition programs
Opportunities for career advancement
Job Requirements:

Computer/Email Proficient
Good verbal communication skills
Strong Multi-Tasking ability
Professionalism & Strong Work Ethic
Positive, upbeat, and friendly personality
Desire and drive for excellence
Must enjoy a competitive, fast-paced environment
Must submit to and successfully complete MVR, background check, and pre-employment drug test
Job Type: Full-time – Part-time

Pay: $20.00 – $28.00 per hour

Benefits:

401(k)
401(k) matching
Dental insurance
Health insurance
On-the-job training
Paid time off
Vision insurance
Shift:

8 hour shift
Rotating shift
Weekly day range:

Monday to Friday
Weekend availability
Work setting:

Remote
Education:

High school or equivalent (Required)