Be the first point of contact helping property owners save money by lowering their property taxes through smart automation and data.
About ModSquad
Since 2007, ModSquad has been reinventing customer experience services for brands like Spotify, Vimeo, VSCO, and Tourism Ireland. We provide customer support, content moderation, trust & safety, and community management in 50+ languages across 90 countries. Our teams are fully remote, flexible, and committed to delivering world-class experiences.
Schedule
- Part-time, remote (must reside in AL, OK, PA, MS, or NH)
- Monday to Friday, 6 AM – 5 PM PT (self-schedule minimum of 20 hours per week)
- 90-day project commitment (with potential for extension)
What You’ll Do
- Answer inbound phone calls with professionalism and empathy
- Provide information on services and the sign-up process
- Share updates on customer accounts and service status
- Deliver clear, supportive, and accurate customer care
What You Need
- Pleasant and professional phone presence
- Previous call center experience preferred (but not required)
- Strong multitasking, research, and problem-solving skills
- Positive, energetic, and curious attitude
- Ability to learn new information daily
Workspace Requirements
- Desktop/laptop with Windows 10 or newer, 8GB RAM minimum
- Wired Ethernet internet connection (15 Mbps primary, 10 Mbps backup)
- High-quality noise-canceling USB headset
- Quiet, distraction-free workspace
- Webcam and smartphone for security/authentication
- Willingness to install ModSquad’s security software and 2FA
Benefits
- Work with top brands on innovative projects
- Flexible scheduling and remote-first culture
- Fun, global, inclusive team environment
- Opportunities to learn, grow, and expand into future projects
This is your chance to support customers with meaningful, non-sales conversations while enjoying the flexibility of remote work.
Happy Hunting,
~Two Chicks…