About Us: Artera is an AI startup that develops medical artificial intelligence tests to personalize therapy for cancer patients. Artera is on a mission to personalize medical decisions for patients and physicians on a global scale.
The Customer Success representative is responsible for supporting customers with ordering Artera’s commercial product(s). They will share relevant information to address questions and resolve any issues.
Essential Responsibilities:
- Interacts with customers (clinicians, clinical staff, administrators) with a focus on providing the best service and ordering experience
- Guides customers through the onboarding, training, and ordering process and addresses any obstacles along the way with a helpful and courteous demeanor
- Handles each ticketed inquiry with curiosity and a problem-solving approach
- Has experience with ticketing platforms such as Zendesk
- Is a team player that works well cross-functionally
- Collaborates with internal and external partners effectively
Education and Experience Requirements:
- Bachelor degree required
- 1 year minimum experience in customer service for healthcare professionals
- 3 years minimum experience working in a collaborative environment
Sol de Janeiro Hair & Body Fragrance Mist 90mL/3.0 fl oz.
$25.00 (as of October 13, 2024 14:48 GMT -05:00 - More infoProduct prices and availability are accurate as of the date/time indicated and are subject to change. Any price and availability information displayed on [relevant Amazon Site(s), as applicable] at the time of purchase will apply to the purchase of this product.)