Help customers achieve peak productivity with AI-powered project management tools that transform how work gets done.
Remote within the United States or Canada.
About Motion
Motion is on a mission to increase every organization’s productivity by 100X. We’ve spent the last 5 years building the best automated project management software—an AI project manager that predicts timelines, assigns the highest-impact work at the right moment, and ensures no steps are missed. Backed by YC, Sam Altman, and valued at $500M+, we’re leading the charge in integrating AI agents seamlessly into daily workflows.
Our platform already houses tasks, projects, docs, meetings, calendars, and communication all in one place—giving us the ultimate context advantage in AI. Motion isn’t a 9–5—it’s intense, fast-paced, and built for those who want to learn quickly, work alongside top talent, and redefine how work gets done.
Schedule
- Full-time, remote role
- Fast-paced, high-growth SaaS environment
- Requires flexibility and commitment to deadlines
Compensation
- $90K – $145K base salary
- Equity options available
Responsibilities
- Lead post-sale customer engagements from onboarding through adoption and renewals
- Drive and scale customer success initiatives to ensure customers unlock Motion’s full potential
- Conduct regular business reviews to track customer health and identify areas for improvement
- Deliver personalized training and onboarding sessions for maximum impact
- Serve as the main point of contact for strategic customers, aligning their goals with Motion’s capabilities
- Collaborate with Product, Engineering, and Sales to relay customer feedback and influence improvements
- Manage customer escalations and resolve issues to maintain satisfaction
Requirements
- 2–5 years’ customer success/account management experience, preferably in SaaS
- Proven track record driving adoption, retention, and growth in customer accounts
- Strong multitasking and organizational skills in a fast-moving environment
- Excellent communicator, comfortable with executive-level discussions
- Experience with tools like Salesforce, ChurnZero, or Front
- Data-driven mindset with ability to extract insights from customer metrics
- Proactive problem-solver with ownership mentality
- High resilience and willingness to work hard
Benefits
- Competitive salary + equity
- Work with a top-tier, mission-driven team
- Opportunity to help shape the future of AI-powered work
If you’re ready to help customers succeed and be at the forefront of AI productivity, we’d love to hear from you.
Happy Hunting,
~Two Chicks…