Employer: Narvar Inc.

Narvar is growing! We are hiring a Customer Success Associate to help scale our customer base. You are a person who is self-motivated, scrappy, and willing to learn and take action. You get to work with our amazing customer success team and will report directly to our Customer Success Team Lead.

Our Customer Success Associates are product experts who will help drive the success of industry-leading brands on the Narvar platform. You will work collaboratively with the Customer Success team to drive strong user adoption and excellent retention rates for Narvar’s solutions, demonstrating value every step of the way.

The Customer Success Associate role is a perfect role for someone who has some technical expertise, loves helping customers solve problems, improve the value they receive from our solutions, and can drive adoption through scalable efforts.

You will deeply understand your customer’s business and use cases as you partner with the Customer Success team to drive ROI.The Customer Success Associate role is a perfect role for someone who has some technical expertise, loves helping customers solve problems, and is excited to work cross-functionally with seasoned Customers Success Managers.

Day-to-day

What we’re looking for

Why Narvar?

We’re on a mission to simplify the everyday lives of consumers. We believe post-purchase is a critical phase of the customer journey. That’s why we created Narvar – a platform focused on driving customer loyalty through seamless post-purchase experiences that allow retailers to retain, engage, and delight customers. If you’ve ever bought something online, there’s a good chance you’ve used our platform!

From the hottest new direct-to-consumer companies to retail’s most renowned brands, Narvar works with Patagonia, GameStop, Neiman Marcus, Sonos, Nike and 850+ other brands. With offices in San Francisco, London, Paris, and Bangalore, we’ve served over 125 million consumers worldwide across 8 billion interactions, 38 countries, and 55 languages.

Pioneering the post-purchase movement means navigating into the unknown. Our team thrives on this sense of adventure while nurturing a mindset of innovation. We’re a home for big hearts and we leave our egos at the door. We work hard but we always make time to celebrate professional wins, baby showers, birthday parties, and everything in between.

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

APPLY HERE