Help customers and grow your income—without ever stepping foot in an office.
About Comcast
As a Fortune 50 company, Comcast is a leader in media and technology—delivering world-class entertainment and digital experiences to millions. We innovate fast, think big, and empower our people to shape the future of connectivity and customer care.
Schedule
- Full-time
- 100% Remote (U.S.-based)
- Hours: 6:45 AM–11:00 PM EST, 7 days a week
- Must be flexible and available for assigned shifts, including nights and weekends
What You’ll Do
- Handle inbound calls to resolve customer questions and technical issues
- Build strong consultative relationships and promote additional products/services
- Troubleshoot billing, service, and equipment issues using internal tools
- Follow up on account discrepancies and escalate when needed
- Promote self-service solutions and drive first-call resolution
- Maintain professionalism, empathy, and efficiency across high-volume interactions
- Stay up to date on Comcast services, policies, and competitive offerings
What You Need
- Some high school coursework completed (GED or diploma preferred)
- 0–2 years of experience in customer service or sales
- Strong communication and critical thinking skills
- Ability to multitask across systems while staying composed under pressure
- Comfortable working in a performance-driven, metric-based environment
- Must have a quiet, distraction-free work environment with reliable internet
Benefits
- $16/hr base pay + uncapped monthly commission + 5% quarterly bonus
- Total comp potential exceeds base with strong sales performance
- Full medical, dental, vision, and prescription coverage
- 401(k) with dollar-for-dollar match up to 6%
- Paid time off, eight holidays, tuition reimbursement, exclusive perks
Jumpstart your remote career where tech meets customer care—and your hustle gets rewarded.
Your next opportunity is just a call away.
Happy Hunting,
~Two Chicks…