ocalIQDIrect Mail, part of the USA TODAY NETWORK, is seeking a Direct Mail Customer Service Representative.

The focus of this position is supporting Direct Mail and Print sales goals through superior customer service and working with our fulfillment partners to deliver high quality materials, on time, and on budget. We want a team member who can own the role, constantly looking for ways to improve the process, quicken turn times, and better communication. 

This position is a full-time roll, working 40 hours per week.  

Responsibilities:

Requirements:

We are eager to learn more about you and how you fit this role. When you apply, don’t feel like you have to limit your upload to a resume; show us what you’ve done. To do so, put together a single document file that includes the following, in this order:

  1. Your resume – one to two pages.
  2. A cover letter introducing yourself to us.
  3. Any supportive documents such as testimonials, recommendations, certifications, etc.

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The annualized base salary for this role will range between $12.55 and $22.00 per hour.  Variable compensation is not reflected in these figures and based on the role, may be applicable. Exact compensation may vary based on skills, experience, location, and union representation, if applicable. 

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