Two Chicks With A Side Hustle

Description

This job’s time zone is Central.

We are currently looking for a diligent and dedicated Temporary to Hire Customer Service Representative to join our clients dynamic remote team within the Dental Industry. Robert Halfs prides itself on using innovative techniques to match our clients with skilled professionals and provide a range of specialized staffing and consulting services. This full-time role operates on a temporary to hire basis, allowing ample opportunity for demonstrating exceptional performance.

Responsibilities:

  1. Manage large amounts of incoming calls and emails.
  2. Identify and assess customers’ needs to achieve satisfaction.
  3. Build sustainable relationships and trust with customer accounts through open and interactive communication.
  4. Maintain customer records by updating account information on our databases.
  5. Handle customer complaints, provide appropriate solutions and alternatives within the time limits, and follow up to ensure resolutions.
  6. Schedule appointments and set follow up details as needed
Requirements
  1. Proven customer service experience (minimum of 2 years)
  2. Experience within the dental industry.
  3. Strong phone handling skills and active listening.
  4. Demonstrated ability to multitask, prioritize, and manage time effectively.
  5. Proficiency in using computers, including software like MS Office and CRM Systems.

This is a temporary to hire position. The successful candidate will have shown dedication, commitment, and excellence in their role, and will have the opportunity to transition to a permanent position. We commend all interested and qualified candidates to apply. We can’t wait to see how you’ll contribute to our team.

Robert Halfs is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.


Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles. Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity – whenever you choose – even on the go. Download the Robert Half app and get 1-tap apply, notifications of AI-matched jobs, and much more. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information. © 2024 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use.

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