Employer: LKQ Corporation
Essential Job Duties:
- Handle phone calls and emails from customers
- Call center functions to provide quality customer service
- Ensure the company establishes and maintains constant communication with customers
- Understanding of eBay and eCommerce sites
- Knowledgeable on all aspects of product inventory, data entry, invoicing, cancellations, credits, and customer service inquiries
- Communicate directly with distribution centers and customers to ensure accuracy in documentation, information, and services
- Generate sales from online leads
- Assumes other duties as assigned
Requirements
EDUCATION AND/OR EXPERIENCE:
1+ years of office/call center or similar experience preferred
KNOWLEDGE/SKILLS/ABILITIES:
Must have good written and verbal communication skills along and the ability to work well with others. Must have good customer relations skills.
MACHINES, EQUIPMENT, AND SOFTWARE:
Computer, multi-user telephone system, Microsoft Office software. A Laptop will be provided. You much have a reliable home internet connection.
Benefits:
- Health/Dental/Vision Insurance
- Paid Time Off
- 401k with Generous Company Match
- Company Paid Life Insurance and Long-Term Disability
- Short-Term Disability
- Employee Assistance Program
- Tuition Reimbursement
- Employee Discounts
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