Our client is seeking a REMOTE Customer Service Rep for a contract 6 months (potentially contract to perm) role.
******While this role is remote, the candidate MUST be located in NJ********
Hours: 2 PM – 10:30 PM OR 2:30 PM to 11 PM
•Must be available to work at least one weekend day each week
•Work schedule may be 40+ hours per week
Pay: $17/hr.
Job Responsibilities:
- Ability to learn new business unit software programs as needed
- May assist in mentoring new colleagues
- Utilizes operational system to process service requests promptly.
- May be tasked to work in one or multiple queues/skill sets over various customer contact channels.
- Must have and express a sense of urgency when dealing with colleagues and customer concerns
Requirements:
- High school diploma or GED preferred.
- Some college experience preferred.
- Salesforce experience preferred
- 1 year in customer service, administrative, or operational roles
Compensation / Pay Rate (Up to): $17.00 – $17.00