Looking to start or grow your career in customer service? InteLogix is hiring Customer Service Credit Representatives to help customers manage accounts, process payments, and provide solutions in a fully remote role.
About InteLogix
InteLogix is a trusted leader in integrated solutions, combining technology and customer care to deliver exceptional service. We are committed to empowering individuals and organizations through teamwork, integrity, and innovation while making a positive impact on our clients and their customers.
Schedule
- Full-time, fully remote (Montana, Oklahoma, or Utah residents only)
- Must be 18 years or older
- Consistent attendance required to meet customer needs
What You’ll Do
- Review orders for errors, verify customer information, and make outbound calls as needed
- Negotiate and process payment arrangements while following client policies
- Attempt to collect on balances using strong negotiation skills
- Educate customers on account status, payment options, and required identity documents
- Document account activity concisely and accurately in client systems
- Provide excellent customer service while handling challenging interactions
- Perform additional duties as assigned by management
What You Need
- High school diploma or equivalent (BA preferred)
- Call center or collections experience preferred
- Strong communication skills, oral and written
- Computer savvy with ability to navigate multiple systems and tabs
- Ability to stay engaged on calls throughout shift with minimal distractions
- Reliable internet (10 Mbps download / 5 Mbps upload minimum; speed test required)
- Dedicated, distraction-free workspace
Compensation
- $11.00 per hour
Benefits
- Paid training
- Medical, dental, and vision insurance
- Paid time off
- Employee discounts
- Early access to earned wages via PayActiv (up to 50%, capped at $500 per pay period)
- Full-time, non-seasonal role with advancement opportunities
Take the next step in your career with InteLogix and help make a difference in customers’ lives every day.
Happy Hunting,
~Two Chicks…