Work from home supporting customers while building a steady, rewarding career. This is a full-time opportunity with competitive pay and growth potential.
About Alorica
Alorica is a global leader in customer service and experience, with operations in 18 countries. The company prides itself on promoting from within—over 70% of its leaders started in entry-level roles—and supports employees through its in-house non-profit, Making Lives Better with Alorica (MLBA).
Schedule
- Full-time, remote role
- Pay: $15/hr
- Hiring in: AL, AR, FL, GA, ID, IA, KS, LA, MD, MI, MS, MO, NE, NJ, NC, OK, SC, TN, TX, UT, VA, WV
- Home internet required: DSL or Cable (10 Mbps download / 3 Mbps upload minimum)
- Equipment provided by Alorica (including webcam)
What You’ll Do
- Help customers resolve product and service concerns
- Document call details for auditing and reporting
- Update customer records as needed
- Recommend or upsell enhanced services
What You Need
- High school diploma or GED
- Customer service experience preferred
- Proficient computer skills and Microsoft Office knowledge
- Excellent written, verbal, and listening skills
- Professional, customer-focused attitude
Benefits
- Health, dental, and vision coverage + HSA
- Paid training, PTO, holidays, and sick time
- 401(k) retirement plan
- Tuition reimbursement and leadership programs
- Optional daily or weekly pay
- Employee discounts (groceries, travel, wellness, pet supplies, and more)
- Employee assistance program and voluntary benefits
Now hiring—applications are reviewed quickly, so get yours in early.
Join Alorica and start making lives better, one interaction at a time.
Happy Hunting,
~Two Chicks…