Be the friendly first voice and steady hand behind every home repair and maintenance call.
About TruBlue of West Houston
TruBlue Home Service Ally® provides trusted handyman, home maintenance, and senior modification services to busy adults and seniors. From seasonal upkeep to preventative care, TruBlue’s insured Tru-Pro® Technicians help homeowners live worry-free.
Schedule
- Part-time, fully remote within the US
- Flexible scheduling with live phone/email coverage required during shifts
Responsibilities
- Answer inbound calls, leads, and messages within 24 hours
- Prepare, approve, and send job proposals; follow up after deposit for scheduling
- Manage Home Tech scheduling and coordinate onsite visits when needed
- Provide customers with scheduling updates and service progress
- Post referral statements and job photos on social media and company site
- Follow up with completed jobs for service updates and referrals
- Close out jobs in operational/accounting systems and send automated invoices
- Keep close communication with Owner/General Manager, Service Techs, and customers
- Log all data into Lead Tracker Database and HouseCallPro/Workiz systems
Requirements
- Customer service/call center experience with a professional phone presence
- Pleasant speaking voice and positive, helpful demeanor
- Ability to handle multiple calls, emails, and voicemails promptly
- Strong organizational and data entry skills
- Home office setup with computer, microphone headset, and high-speed internet
- Must pass a background check
- Enjoy working with the public and exceeding expectations
Compensation & Benefits
- $12.00 – $14.00 per hour
- Flexible scheduling
- Detailed training provided
- Supportive and enjoyable work environment
Make every customer feel cared for from the first call through job completion.
Happy Hunting,
~Two Chicks…