- Prepare and analyze reporting, providing thoughtful business recommendations
- Assist with all in-venue initiatives: counts, pricing, staffing and merchandising
- Provide customer support for fans post-purchase, ensuring a best in class experience
- Work with internal teams to coordinate online promotional events, including marketing content and Shopify updates
- Stay on top of merchandise trends and ecommerce functionality, delivering new ideas and opportunities for improvement
- Perform additional administrative duties as needed
Requirements
- 1-3 years of previous relevant experience
- A passion for merchandising and commitment to AU’s mission
- Adept at managing spreadsheets (Google Sheets) with careful attention to detail
- Personable and solution-oriented customer service skills, preferably in a retail environment
- Highly organized with excellent time-management and problem-solving skills
- Ability to work independently and as part of a team