Content Media Coordinator

Aquent

Job Description:

A Content Media Coordinator (CMC) works directly with B2B customers to fulfill products and services for the customer utilizing a group of outsourced vendors. The CMC works closely with their fellow team members, as well as other internal departments to ensure that a high quality product is delivered to the customer in a timely manner.

In a fun and fast-paced environment, this position requires phone and e-mail communication with internal customers and external third-party vendors, utilizing a wide variety of software tools to navigate vendor accounts, research and review policies, and identify and communicate effective solutions.

The chosen candidate must have a strong work ethic, the ability to deal with ambiguity, and a desire to succeed and be a team player.

Job Responsibilities:
Fulfillment of Content Media products and services (including, but not limited to, creating GIFs, managing GIF data, writing copy, etc.).
Perform light editorial work and internal rewriting to ensure product quality.
Manage communications with customers to resolve issues
Communicate author successes internally and externally.
Provide input on Services & Support team projects and product updates.

Basic Qualifications:
Associate’s Degree
Working knowledge of Microsoft Office Applications
Ability to work weekends and overtime as required
Authorized to work in the US without sponsorship

Preferred Qualifications:
A BA/BS in communications, English, Journalism, or related field is preferred
Aptitude to quickly learn new systems and software
Ability to multi-task & prioritize, with strong organizational and follow-up skills
Excellent oral and written communication skills
Ability to write or speak in a multi-lingual environment

The target hiring compensation range for this role is the equivalent of $22.71 – $25.24 hourly. Compensation is based on several factors including, but not limited to education, relevant work experience, relevant certifications, and location.

Additional benefits offered may include; medical health insurance and dental insurance, life insurance, and eligibility to participate in 401k plan with company match.

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