Description
Job Purpose/Description
The Community Resource Outreach Coordinator will be responsible for building new provider relationships, raising awareness about Care Solace within the provider community, and supporting Care Solace’s positioning as a trusted partner in the provider community..
Duties & Responsibilities
- Conducting outreach to provider groups throughout the US to identify new partnerships in existing and new service areas
- Hosting regular provider focused trainings about how to engage with Care Solace
- Representing Care Solace at virtual and in-person provider-focused events
- Providing ongoing customer service and support to community providers
- Troubleshooting provider concerns and responding to questions and needs of community providers
- Completing provider database maintenance
- Responding to provider inquiries to learn more about Care Solace and those asking to be added to the Care Solace provider network.
- Receiving, reviewing, and processing HubSpot provider form submissions
- Providing support to cross-functional team projects as it relates to provider engagement initiatives
Requirements
- Bachelor’s Degree (BA or BS) is required.; background in healthcare, communications, or a related field is a plus.
- 2-3 years experience in community outreach, including training individuals and groups
- Contacts with various hospitals and other mental healthcare professionals
- Ability to network with all levels of management and mental healthcare professionals
- Demonstrated ability to foster, develop and work in cross-functional relationships with a spirit of teamwork with the focus on the delivery of a positive customer outcome
- Demonstrated ability to perform in-service and seminars to clinical professionals
- Excellent verbal and written communication skills
- Excellent computer skills
- Excellent organizational skills and attention to detail
- Experience in the healthcare and/or mental health industry
Working Conditions: This role can be remote. If located near our office in Cardiff, CA, hybrid work with 3 days in the office per week will be required. Some company events and travel may be required for this position.
Physical Requirements
- Prolonged periods sitting at a desk and working on a computer.
- Must be able to lift up to 15 pounds at times.
Direct Reports
None at this time.
Salary Description
$25/hour – $31/hour (Depending on location and experience)