- Provide supportive follow-up, monitoring and education as indicated, in-person and telephonically to members/guardians and caregivers/residential providers
- Partner with designated external providers, programs, entities to address the needs, gaps in care, and recovery goals of the members receiving this benefit
- Identify and address the needs of members through facilitation of case conferences with Behavioral Health providers, HCS CMs, medical providers, inpatient facilities and ALF/AFH providers as well as via informal communications
- Participate in standing meetings to review performance, identify areas of opportunity, and oversee course for improvements
- Comply with all policies, procedures, and documentation standards in appropriate systems, tracking mechanisms and databases
- Engage and motivate Consumers via a recovery, health, and wellness-oriented approach
- Collaborate with providers to determine acuity of mental health concerns, barriers, and progress; coordinate appropriate services
You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.
Required Qualifications:
- Mental Health Professional per WAC 246-341-0515 (4)
- 2+ years of experience serving the Medicaid population, preferably in a community mental health setting
- 2+ years of experience serving Adults with Serious and Persistent Mental illness
- Computer / typing proficiency to enter / retrieve data in electronic clinical records, experience with email, internet research, use of online calendars and other software applications