Employer: Allstate
- Location: Remote, US
- Company: Allstate Insurance Company
- The world isn’t standing still, and neither is Allstate. We’re moving quickly, looking across our businesses and brands and taking bold steps to better serve customers’ evolving needs.
- That’s why now is an exciting time to join our team. You’ll have opportunities to take risks, challenge the status quo and shape the future for the greater good.
- You’ll do all this in an environment of excellence and the highest ethical standards – a place where values such as integrity, inclusive diversity and accountability are paramount.
- We empower every employee to lead, drive change and give back where they work and live. Our people are our greatest strength, and we work as one team in service of our customers and communities.
- Plus, Allstate is changing how, when, and where we work-to lead us boldly into our future.
- We’re empowering our employees to create better ways of working through more intentional use of communication and collaboration practices, processes and tools.
- Everything we do at Allstate is driven by a shared purpose: to protect people from life’s uncertainties so they can realize their hopes and dreams.
- For more than 89 years we’ve thrived by staying a step ahead of whatever’s coming next – to give customers peace of mind no matter what changes they face.
- We acted with conviction to advocate for seat belts, air bags and graduated driving laws.
- We help give survivors of domestic violence a voice through financial empowerment.
- We’ve been an industry leader in pricing sophistication, telematics, digital photo claims and, more recently, device and identity protection.
- We are the Good Hands. We don’t follow the trends. We set them.
Compensation Data
- Compensation range for this position is from $51,600 to $90,500 per year based on experience and qualifications.
Overview
- The Communications Consultant is a home-based opportunity with Allstate Insurance Company, on the Agency Sales Communication Team.
- Join this collaborative work environment where you can help develop and execute stakeholder communication strategies for the Allstate enterprise.
- In this position, you will leverage your skills in strategic communication counsel, communication planning/execution and stakeholder management to improve Allstate agent engagement and help them serve Allstate customers.
- A primary part of this role includes developing and editing quality, error-free web content and performing knowledge management governance for the Allstate agent intranet.
Responsibilities
Project Management
- With minimal direction, participates and contributes on projects that are moderate to high complexity
- Lead low complexity projects as assigned
- Tracks own plan performance and project plan or timeline
- Communicates and presents project status
- Actively builds strong relationships among teams and team members to ensure cooperation on project objectives
- Compiles statistical data as it relates to programs, projects and processes
- Actively manages all expenses related to the projects
- Viewed as communication subject matter expert
Process and Product Design/Improvement
- With minimal direction, supports the development/design of new plans, programs and processes
- Solicits opinions from appropriate parties
- Understands internal and external compliance requirements/standards
- Ensures processes are followed and applied consistently throughout team/department
Program and Process Communications
- Notifies individuals of and monitors the cutoff/due dates for the completion and submission of materials
- Edits and proofreads materials for accuracy in content as well as spelling, punctuation, and grammar
- Composes standard correspondences (routine memos and letters)
- Creates web content (articles, webpages)
- Attends meetings to provide routine information (communication vehicles, standard practices)
- Answers complex inquiries
Qualifications
- 1-2 years experience required
- Bachelor’s degree required; Communication, English, or Journalism degree preferred
- Proficient in Microsoft Office
- Strong communication and intermediate project management skills required
- Web content/knowledge management experience preferred
- Web analytics measurement experience preferred (i.e. Adobe Analytics)