Employer: Kaplan
If you are enthusiastic about education, using your skills and talents to help improve people’s lives, and interested in working on a team of professionals at a globally respected education organization- you’ve found the right place. At Kaplan, we’re passionate about what we do and who we do it for.
Unyielding determination to make a difference in people’s lives through the power of education- That is Kaplan. For more than 80 years, Kaplan has been a trailblazer in education and professional advancement. We are the intersection of education and technology- providing our students and clients with an experience that not only allows them to achieve their goals, but also ignites lifelong learning. Kaplan’s culture of collaboration, innovation, and creativity truly makes Kaplan a great place to work and positions us to continue to deliver a best-in-class educational experience.
The future of education is here and we are eager to work alongside those that want to make a positive impact and inspire change in the world around them.
Position Responsibilities:
- Review all AR systems to identify delinquent students
- Create collection plans for larger, more seriously delinquent students
- Contact all delinquent students via telephone and email for full payment
- Employ efficient follow-up systems to track collections and broken commitments
- Improve current procedures
- Interact with divisional and corporate finance and accounting teams
- Other duties as assigned
Position Requirements:
- 1+ years of commercial collection experience
- Excellent Customer Service, problem solving skills
- Polished and professional telephone manner
- Proven analytical skills with passion for details and “digging in”
- Strong computer aptitude and proficiency with Microsoft Office, including strong Excel skills. Oracle experience a plus
- Able to manage multiple tasks simultaneously with superior attention to detail. Ability to organize and work with large amounts of complex information
- Outgoing personality and ability to establish rapport and work efficiently with all team members serving various functions
- Strong communication skills with ability to present analysis and findings in both verbal and written formats
- High degree of maturity, diplomacy and professionalism. Self-starter and independent thinker who has the desire to work in a fast-paced organization
We offer a competitive benefits package including:
- Remote work providing flexible work/life balance
- Comprehensive Retirement Package including 401K company match and two pension programs
- Our Gift of Knowledge Program provides tuition assistance and substantial discounts for our employees and close family members
- Competitive health benefits and new hire eligibility starts day-1 of employment
- Generous Paid Time Off includes paid holidays, vacation, personal, sick paid time-off, plus one (1) volunteer day and one (1) diversity and inclusion day to participate and give back to our local communities
- And so much more!
Colorado Residents: Salary Range in Category A
Location Remote/Nationwide, USA
Employee Type Employee
Job Functional Area Student Financial Services
Business Unit 00072 Kaplan Test Prep
Kaplan is an Equal Opportunity Employer. All positions with Kaplan are paid at least $15 per hour or$31,200 per year for full-time positions. Compensation for specific positions are based on job level, skills, years of experience, and education, among other factors. Additionally, certain positions are bonus or commission eligible. Information regarding benefits can be found here.
Individuals hired for KNA positions that require in-person travel and/or interactions must be fully vaccinated against COVID-19 unless otherwise prohibited by law. KNA complies with federal, state, and local laws with regard to accommodations related to this policy.
Diversity & Inclusion Statement:
Diversity inspires innovation and growth in the Kaplan community. Kaplan strives to be a model employer for inclusiveness. Not only does Kaplan value its employees for their professionalism and skills, but also for the unique viewpoints they bring to the Organization. Kaplan’s employees bring diverse perspectives, ideas, and backgrounds that give Kaplan a competitive edge in anticipating and exceeding our students’ needs in today’s global market.