Velocity Global
POSITION SUMMARY
Velocity Global, is looking for a Collections Specialist to join our growing Finance team. This position will engage & manage day to day collection activities for their assigned regions to improve the overall account delinquencies. This includes calling clients, taking incoming calls, arranging for payments and working with account reconciliation, negotiation, resolving client account inquiries and providing excellent overall service. An ability to work closely with sales and operations is a must. 3+ years of previous experience and experience using an ERP system are required.
RESPONSIBILITIES
- Utilize the accounts receivable application within an assigned portfolio of customers to perform collection functions on past due transactions and make proactive contact on outstanding invoices to improve and maximize cash flow.
- Analyze potential bad debts with internal parties (A/R Manager), provide detailed recommendations, and establish action plans for resolution.
- Develop and maintain relationships with internal and external parties to ensure timely collection and resolution of outstanding issues.
- Investigate items in dispute (i.e. short payments, overpayments, deductions, etc.) and liaise with appropriate business unit contacts to resolve issues in a timely fashion.
- Participate in regular meetings with Business Unit Controllers to identify and resolve significant outstanding issues.
- Assist in the A/R reporting process, including producing, maintaining and distributing various reports to Business Units as required.
- Review various A/R spreadsheets to analyze and summarize significant changes in the payment habits of customers.
- Provide excellent service by assisting in the reconciliation of accounts
QUALIFICATIONS
- 3+ years of experience with credit and collections is required
- Experience with ERP systems is required
- Strong excel skills (formulas, macros, pivot tables, v lookups)
- Ability to work effectively both within a team environment and independently
- Excellent written and verbal communication skills
- Basic accounting knowledge
- Problem solving and strong analytical skills
- Experience with collection and dispute management solution platforms
- Bias towards action
OUR VALUES
Velocity: Exceeding expectations of our customers, colleagues, and ourselves by delivering swift and effective results.
Integrity: Doing right by our customers, colleagues, and ourselves through honest and ethical actions.
Be Bold: Daring to take risks, learn, and grow to benefit our customers, colleagues, and ourselves.
Empowerment: Owning our decisions and being accountable for the impact we have on our customers, colleagues, and ourselves.
Service: Supporting our customers, colleagues, and ourselves with respect and empathy.
As a work-anywhere company, Velocity Global fosters a values-driven culture. We value inclusion and belonging. We encourage applications from all qualified candidates regardless of age, ancestry, race, gender (including pregnancy, childbirth, or related medical conditions), gender identity or expression, genetic information, marital status, medical condition, mental or physical disability, national origin, protected family care or medical leave status, race, religion (including beliefs and practices or the absence thereof), sexual orientation, military or veteran status, or any other characteristic protected by federal, state, or local laws.
WHAT WE DO
Velocity Global is one of the fastest-growing companies in the world. Our Global Work Platform enables the world’s leading companies to identify, hire, and pay the best talent in over 185+ countries and all 50 United States. More than 1,000 brands rely on our Global Work Platform to build highly collaborative global teams with ease. At Velocity Global, we make working from anywhere, anytime, possible.
WHO WE ARE AS A TEAM
We are a team of passionate, creative, empathetic, and innovative owner-employees committed to building the world’s #1 cloud-based, next-gen Global Work Platform.
If you wake up compelled to innovate, collaborate and laugh, you should apply!