Two Chicks With A Side Hustle

Employer: Planet Professional

Collections & Billing Specialist

  • Assist in the collection of assigned Account Receivables while maintaining good customer relationships.
  • Minimum of 30-40 customer contacts completed on a daily basis.
  • While performing the essential functions of this position, the individual is in contact with sales, corporate customers and the accounting and finance department. Some billing support required.

Essential Functions:

  • Ability to make phone calls regarding open invoices with our B2B customers. Must be customer service oriented and a team player. While performing the essential functions of this position, the employee is in contact with sales and corporate customers.
  • Works with sales team and operations team to correctly and effectively bill and process orders through to creating invoices and collections.
  • Maintains all records regarding advertising, acknowledgments, and rates, keeping sales staff advised of account status; compiles billing for each property, completes billing revisions and maintains billing records.
  • Monitoring the accuracy of orders submitted and assuring they are billed in accordance with contract terms.
  • Provides reports and information as requested by publishing team, sales team and A/R Manager.
  • Review, research, and reconcile customer accounts.
  • Performs other duties as assigned by the Accounts Receivable Manager.

Skills Required:

  • Strong organizational, written, verbal and interpersonal communication skills.
  • Must be able to work in a dynamic, deadline-driven environment with little supervision.
  • This position requires an individual who is detail-oriented and conscientious.
  • Must be customer service oriented and a team player.

Education and/or Experience:

  • Applicants must have a strong working knowledge of computer skills and automated billing systems.
  • Experience with data entry and process-oriented function and proficient in Microsoft Word and Excel.
  • Experience with Salesforce a plus.
  • Associate degree or higher.
  • At least 1-3 years of experience in a finance department.