Put your expertise in home infusion therapy to work while supporting patients nationwide. As a Collection Specialist with Soleo Health, you’ll help simplify complex care by ensuring accurate and timely medical account collections.
About Soleo Health
Soleo Health is a national leader in specialty pharmacy and infusion services, providing care in the home or alternate sites. Our mission is to improve patients’ lives every day while fostering innovation, passion, and integrity. We pride ourselves on a culture that encourages creativity, empowers employees to make decisions, and celebrates diversity, equity, and inclusion.
Schedule
- Full-time role, Monday–Friday, 8:30am–5:00pm (Pacific Time Zone preferred)
- No weekends or holidays
- Fully remote position within the U.S.
What You’ll Do
- Research and resolve balances on accounts receivable
- Review and address correspondence requests promptly
- Make routine collection calls on outstanding claims
- Identify billing errors, short payments, and unpaid claims; resolve or escalate as needed
- Prepare and submit appeals with supporting documentation
- Document detailed notes in the company’s software system
- Answer patient calls regarding balances and provide exceptional customer service
- Ensure compliance with federal, state, and local regulations as well as payer contracts
- Submit secondary claims and maintain payor follow-up/appeal deadlines
What You Need
- Previous home infusion and specialty pharmacy experience required
- 1–3+ years of strong collections/accounts receivable experience
- High school diploma or equivalent; associate degree in finance, accounting, or related field preferred
- Knowledge of HCPC coding and medical terminology
- CPR+ systems experience (preferred)
- Strong math, communication, and organizational skills
- Proficiency with Microsoft Word, Excel, and Outlook
Benefits
- $19–$23 per hour
- Competitive wages with annual merit-based increases
- Flexible schedules and referral bonuses
- 401(k) with company match
- Paid time off
- Affordable medical, dental, and vision insurance
- Company-paid disability and basic life insurance
- HSA and FSA options (including dependent care)
- Education assistance program
Join a team that improves patients’ lives while supporting your professional growth.
Your career in healthcare collections starts here.
Happy Hunting,
~Two Chicks…