The Clinical Training Specialist is responsible for writing and editing the learning content for end-user training and creating job aids and documentation. You will participate in design activities and work with teams to develop eLearning courses, videos, facilitator guides and job aids. You will be involved in learning program development, support a technical training environment, deliver, and oversee classroom training, and update training materials.
Reponsibilities:
- Participate in the development and implementation of the training programs for the assigned applications and impacted learners.
- Support Learning course development, ongoing new hire education, go-live/end-user support, demonstrations of the product system, and other duties pertinent to onboarding & education
- Prepare and maintain learning materials. Work with training coordinators to schedule appropriate courses.
- Ensure all materials for each course are ready for scheduled classes.
- Deliver end-user training.
- Document learning product completions in tracking tools
- Obtain a thorough understanding of the assigned Product applications and applicable Client/Company operational workflow
- Participate in workflow designs, and system builds to gain an in-depth knowledge of the system functionality and rationale for the workflow designs.
Requirements
Required Qualifications
- Requires 1 – 2 years of work in a corporate or technical learning environment
- Experience composing detailed written coursework that summarizes and explains critical concepts
- Ability to create and follow workplans
- Design and develop content for learning
- Knowledge of the payer/healthcare environment
- Strong facilitation and problem-solving skills
- Demonstrated ability to develop creative solutions to complex problems
- Ability to assess risk impact to project
- Coordinate and communicate with process stakeholders.
- Listen and suggest ways to complement or assist the work of others.
- Communicate complex concepts in a simple form to cross-functional departments or teams.
- Customer service orientation with collaborative work experience.
- Lead others to adhere to established industry best practices, standards, and quality
Benefits
Benefits are a key component of your rewards package. Our benefits are designed to provide additional protection, security, and support for your career and life away from work. Our benefits include comprehensive health plans, paid time off, retirement savings, corporate wellness, educational assistance, corporate discounts, and more.
Compensation
The pay range for this position is $67,300-$84,100
“Based on our compensation philosophy, an applicant’s placement in the pay range will depend on various considerations, such as years of applicable experience and skill level.”