Deliver high-impact client support for a leading benefits technology provider while working from the comfort of your home.
About Businessolver
Since 1998, Businessolver has been redefining benefits technology with a secure SaaS platform, innovative solutions, and a service-first culture. Founded by HR professionals, the company helps clients maximize their benefits investment, minimize risk, and engage employees with intuitive tools and communications.
Role Overview
As a Client Services Benefit Specialist “Champion,” you’ll be the front-line expert ensuring every client interaction is professional, warm, and efficient. You’ll manage client benefit data, partner with carriers, troubleshoot issues, and coordinate deliverables—keeping client satisfaction at the center of everything you do.
Key Responsibilities
- Deliver high-quality service and proactive communication to clients and internal teams
- Respond to inquiries within expected timeframes, providing updates through resolution
- Conduct audits, risk mitigation reporting, and case management tracking
- Manage inbound/outbound data files, SFTP setups, and carrier discrepancy reporting
- Serve as the primary point of contact for carrier partners, coordinating ongoing updates
- Execute client-specific processes and procedures accurately
- Identify root causes of systemic issues and collaborate on solutions
- Partner cross-functionally to ensure a seamless customer experience
Qualifications
- Bachelor’s degree or equivalent experience
- 2+ years’ experience in employee benefits and/or benefits administration
- Strong Excel skills (VLOOKUP, CSV conversion, concatenation, pivot tables)
- Tech-savvy, with experience in benefits admin or HCM platforms preferred
- Familiarity with carrier files or EDI processes a plus
- Exceptional attention to detail and commitment to quality
- Skilled in client relationship management and conflict resolution
- Calm under pressure—especially during peak seasons
Compensation & Benefits
- Hourly pay: $16.50 – $25.85 (approx. up to $53,000/year based on 2,080 hrs)
- Annual bonus eligibility
- Comprehensive benefits package including medical, dental, vision, and life insurance
- 100% remote role—work from anywhere in the U.S.
If you excel in benefits administration and thrive in a client-focused, fast-paced environment, this role offers both challenge and flexibility.
Happy Hunting,
~Two Chicks…