Employer: Zurich Insurance Group
Are you Customer Service professional looking for a change of pace? Tired of working retail hours? Had enough of cold calling people with a sales pitch during dinner?
As a Global Commercial Insurance leader, Zurich is seeking professionals like yourself to join our Inquiry team located in our Schaumburg, IL corporate headquarters. This role will support 100% remote – prefered time zone PST.
Right now, you’re thinking Sounds great, but I don’t know much about insurance.
We’ve got you covered. This role offers an in depth, 4-week training that covers everything you’ll need to get you started and includes time to practice what you’ve learned before you hit the gates.
What does the role include?
- Competitive Pay
- Flexible scheduling
- Operating hours of 7:00 AM to 7:00 PM (Central Time) / 6AM – 6PM (Mountain Time) M-F
- No weekends & No late nights
- Annual Merit Increase & Bonus Opportunity
- Amazing PTO that you’ll get to hear all about during the interview process
- 401K Match up to 6%
- Opportunity for Overtime Pay
- Career mobility
- Medical, Vision & Dental
Basic Qualifications:
- High School Diploma or Equivalent Data entry experience
- Data entry experience
- +6 months Customer Service experience
Preferred Qualifications:
- 6 months call center experience
- Strong data entry skills and the ability to type 32 WPM or more.
- Demonstrated proficiency in Windows based operating systems and Microsoft office.
- Strong comprehension skills, professional demeanor
- Solid oral & written communication skills.
- Demonstrated strong attention to detail and solid problem-solving skills
- Bilingual, Spanish to English
- Insurance knowledge preferred.
This position is currently offered at 100% virtual capacity, this can be located anywhere in the country, but you must be willing to work CST hours which is between 7 am 7 pm.