If you’re detail-obsessed in a good way, this is the kind of behind-the-scenes role that keeps care running on time and accurate. You’ll be moving patient data between systems, keeping charts clean, and supporting Admissions and Clinical so the right people have the right info at the right moment.
About Charlie Health
Charlie Health provides personalized, virtual behavioral healthcare for people navigating complex mental health conditions, substance use disorders, and eating disorders. Their mission is to expand access to life-saving care and improve outcomes through connected, virtual treatment.
Schedule
- Remote (U.S.)
- 40 hours/week
- Shifts are 8.5 hours, Monday–Sunday (you choose days)
- Preference for shift start times: 12pm or 2pm MT
- Not available in: Alaska, California, Maine, New York, Oregon, Washington State, Washington DC, Massachusetts, New Jersey, Connecticut, Minnesota
- Background checks required (Florida fingerprint-based; company covers the cost)
What You’ll Do
- Review and transfer patient data between Salesforce and medical records systems
- Maintain patient charts and ensure documentation is complete, accurate, and organized
- Enter/update patient information in databases and EHR/EMR systems; fix discrepancies quickly
- Support Admissions and Clinical with scheduling, meetings, documents, and correspondence
- Track attendance for various teams and handle admin tasks as assigned
- Respond to team inquiries and support workflow/tech questions
- Follow HIPAA and other compliance standards for data privacy and handling
- Collaborate across Admissions, Clinical, and Admin teams to keep operations smooth
- Participate in training and development to strengthen admin/data/compliance skills
What You Need
- 1+ year of relevant work experience
- Associate or Bachelor’s degree (health sciences, communications, or related field)
- Strong organization and attention to detail; able to juggle priorities in a fast-paced environment
- Clear communication skills and comfort working cross-functionally
- Commitment to confidentiality and compliance (HIPAA)
- Willingness to learn new systems/processes
- Bonus: experience with data reconciliation, manual entry, data migration; tools like Google Sheets, Salesforce, EMRs
Benefits
- $20/hour + benefits
Applications are reviewed on a rolling basis (note for Colorado applicants is included in the posting).
Happy Hunting,
~Two Chicks…