Job Details
Description
Do you thrive in a challenging fast-paced environment? Do you like building relationships with customers? We invite you to become a member of our business-to-business Contact Center Team. Part-time, day shift, work from home opportunity.
What We Offer
- Starting Pay $18/hour
- Nine weeks of paid training by someone that does the job and understands what it takes to be a customer service professional.
- Flexible Scheduling after training, 3 days/week with Fridays required. No weekends!
- Lands’ End provides computer, keyboard, mouse, web camera & headset.
- Friendly, helpful co-workers and leaders.
- Life, Vision, and Dental insurance available upon hire.
What You’ll Do
- You will have the ability to go above and beyond for your customers as a member of our legendary Customer Service Team, voted America’s Best Customer Service by Newsweek.
- Assist customers in a professional, enthusiastic and friendly manner.
- Provide efficient service by swiftly navigating between multiple websites and programs
- Demonstrate your ability to work independently and remain organized.
- Proficiently troubleshoot computer issues.
Paid Training Schedule
- Classroom Training: July 18 through August 18, Tuesday- Friday each week, 9:00 am – 4:30 pm central time.
- On-the-job training continues through Sept. 15, and shifts will vary between 8:00 am – 6:00 pm.
- Full attendance and participation required through the duration of training.
Schedule after Training
Select a minimum of 3 days/week, one being Friday. Start times vary between 8-10:00 am CT, and end times between 5-7:00 pm CT. Must be available to work until 7:00pm, occurring on average once per week.
We are not accepting applications from residents of AK, CA, HI, Puerto Rico or outside the US.