Feeling stuck? Put your career in motion with a great, new opportunity. Join the Kelly® team as a Call Center Representative to work at a premier client, in a remote position. We’re here every step of the way to help you and your career be the best it can be. Bring your energy and expertise. We’ll help you get where you want to be.
Salary/Pay Rate/Compensation:
– Pay Rate: $14.50 per hour and $15.00 per hour for bilingual (English/Spanish) candidates.
Why you should apply to be a Call Center Representative:
• Competitive pay rate: Earn a competitive hourly rate of $14.50 and $15.00 for bilingual candidates.
• Remote work opportunity: Work from the comfort of your own home in the contiguous United States.
• Normal business hours from Monday to Friday, 8:00 am to 4:30 pm EST.
• Training provided: Receive comprehensive training to ensure you have the skills needed for success.
• Long-term opportunity: This position provides enrollment broker support for state Medicaid and Medicare open enrollment windows, offering stability and growth potential.
What’s a typical day as a Call Center Representative? You’ll be
• Handling inbound calls related to the state of Vermont’s Medicaid program.
• Assisting customers with Medicaid enrollments, terminations, and ID card inquiries.
• Providing support for enrollments and terminations of Market Place Plans (QHP).
• Assisting with reporting and coding for Medicare.
This job might be an outstanding fit if you:
• Have a high school diploma.
• Have 1-3 years of experience in a customer service role.
• Possess excellent communication skills.
• Are fluent in both English and Spanish (preferred for bilingual candidates).
What happens next:
Once you apply, you’ll proceed to the next steps if your skills and experience look like a good fit. But don’t worry—even if this position doesn’t work out, you’re still in our network. That means all of our recruiters will have access to your profile, expanding your opportunities even more.