Customer Support Specialist I – Remote
If you like solving real customer and operations problems (not just taking calls), this role puts you in the middle of quote management and parts fulfillment for a Fortune 500 energy tech client. It’s an 8-month contract with strong extension or conversion potential, and it pays more than typical entry-level customer service. About WCL Group […]
Customer Service Specialist – Remote
If you want a remote role where your calm, your patience, and your problem-solving actually matter, this one delivers. You’ll help people navigate unemployment insurance claims in a fast-paced contact center environment where accuracy and empathy count. About Direct InteractionsDirect Interactions is a Seattle-based contact center company with U.S.-based remote teams nationwide. They partner with […]
Service Navigator (Information and Referral) – Remote
If you’re the kind of person who can stay calm, listen hard, and help someone find the right resources when life is falling apart, this role matters. You’ll be the voice on the 2-1-1 line connecting callers to real help, not just “customer support,” but human support. About Direct InteractionsDirect Interactions is a Seattle-based contact […]
Pharmacy Network Support Associate – Remote
This role is for someone who loves clean processes, tight documentation, and making sure nothing slips through the cracks. You’ll support the Pharmacy Network team by running key workflows in credentialing, compliance, and escalations, basically keeping the network engine humming. About SmithRxSmithRx is a venture-backed health tech company modernizing pharmacy benefit management (PBM) with a […]
Senior Customer Performance & Accountability Manager – Remote
This is a strategy-meets-analytics leadership role for someone who can turn pharmacy data and contract language into a clear, executive-ready story. You’ll own how SmithRx proves value to clients over time, especially around performance versus contract guarantees, and you’ll help shape how “performance accountability” evolves across the business. About SmithRxSmithRx is a venture-backed health tech […]
Proposal Writing Analyst – Remote
If you’re the kind of person who can juggle deadlines, chase down SME answers without being annoying, and make a 90-question RFP sound like one confident brand voice, this role is your lane. You’ll run point on templated and portal-based bids and help SmithRx win business by making the value prop land clean and sharp. […]
Senior Benefits Configuration Analyst – Remote
This is a strong fit if you know PBM benefits configuration cold and you like being the person who keeps plan builds clean, accurate, and launch-ready. You’ll own complex configuration work, support implementations, and help improve how SmithRx builds and maintains pharmacy benefits at scale. About SmithRxSmithRx is a venture-backed health tech company transforming pharmacy […]
Lead, Benefits Configuration – Remote
If you know PBM or health plan configuration and you’re ready to lead a team, this role puts you in the driver’s seat. SmithRx needs someone who can coach analysts, keep plan builds clean, and make sure implementations don’t turn into fire drills. About SmithRxSmithRx is a venture-backed health tech company modernizing pharmacy benefits management […]
Patient Access Programs Operations Specialist – Remote
If you’re the type who loves clean spreadsheets, tight processes, and getting a high volume of tasks done accurately, this role will feel like home. SmithRx is looking for a detail-forward ops pro to support patient access programs that help members actually get the medications they need. About SmithRxSmithRx is a venture-backed health tech company […]
Events Marketing Manager – Remote
If you love building events that actually move the needle (not just “show up with a booth and vibes”), this one’s for you. SmithRx wants a strategic, hands-on events leader who can turn conferences, tradeshows, and client programs into real pipeline, real relationships, and real brand heat. About SmithRxSmithRx is a venture-backed health tech company […]