Manage insurance follow-ups, resolve denials, and process claims while supporting patients and providers. This full-time remote position offers stability, strong training, and growth opportunities.
About Optum / UnitedHealth Group
Optum, part of UnitedHealth Group, delivers care and technology-driven solutions to millions of people worldwide. Guided by a mission to simplify healthcare and improve outcomes, Optum offers inclusive culture, career development, and comprehensive benefits.
Schedule
- Full-time, Monday–Friday
- Business hours: 7:00 AM – 4:00 PM PST (8-hour shifts, flexibility required)
- 90 days of paid virtual training (7:30 AM – 4:00 PM PST, Mon–Fri)
- May require occasional overtime
What You’ll Do
- Contact insurance carriers and patients regarding outstanding claims
- Prepare documentation and process appeals
- Ensure accurate account setup in A/R software and payer portals
- Investigate and correct prepayments; process refunds when necessary
- Maintain compliance with payer procedures and reimbursement policies
- Meet production and quality standards set by management
- Manage assigned unpaid claim queues and resolve issues
- Support special projects and additional assignments as needed
What You Need
- High school diploma or GED (or equivalent experience)
- At least 1 year of medical insurance billing experience
- Proficiency with Windows-based programs
- Ability to work full-time during scheduled hours with flexibility
Preferred
- 2+ years of medical insurance billing experience
- Knowledge of CPTs, medical billing, and coding systems
- Epic system experience
- Strong English usage, grammar, math, and communication skills
Telecommuting Requirements
- Must reside within Pacific or Mountain Time Zones
- Secure, private home workspace
- High-speed internet approved by UnitedHealth Group
Benefits
- Pay range: $17.74 – $31.63 per hour (based on experience and location)
- Medical, dental, and vision insurance
- 401(k) with company contribution and stock purchase plan
- Paid time off, family leave, and wellness resources
- Incentive programs and career advancement opportunities
Join a team where your billing expertise helps improve efficiency and patient outcomes.
Your skills can streamline healthcare from behind the scenes.
Happy Hunting,
~Two Chicks…