Step into a fast-paced billing support role where your professionalism and empathy make the difference. As a Billing Representative, you’ll handle a high volume of patient calls, resolve billing concerns, and provide clear, courteous support while working remotely.
About Digitech (A Sarnova Company)
Digitech has been delivering EMS billing and technology services since 1984. Their proprietary cloud-based platform manages the full EMS revenue lifecycle, helping providers maximize collections, ensure compliance, and improve efficiency. As part of the Sarnova family, Digitech supports healthcare professionals who save lives every day.
Schedule
- Full-time, remote position
- Monday–Friday, 11:30 AM – 8:00 PM EST
- Training provided; insurance billing knowledge is a plus
What You’ll Do
- Answer heavy call volumes in a remote call center environment
- Respond to patient billing questions with empathy and professionalism
- Forward calls to appropriate billing departments as needed
- Resolve customer issues while following client rules and expectations
- Follow through on requests via phone, email, or fax
What You Need
- Strong computer skills, including Outlook, Word, and Excel
- Typing speed of at least 40 WPM
- Some knowledge of insurance billing preferred (training provided)
- Ability to stay calm and composed under pressure
- Excellent attention to detail, organization, and multi-tasking ability
- Dependability and punctuality a must
Benefits
- Competitive salary based on experience
- Comprehensive benefits package, including 401(k) plan
- Inclusive workplace culture dedicated to diversity and belonging
Join a team where your communication skills help patients navigate billing with confidence and care.
Happy Hunting,
~Two Chicks…