Employer: TridentCare
TASKS AND RESPONSIBILITIES:
- Verify insurance coverage and review benefit information with our patients.
- Correct Hospice eligibility errors.
- Submit all required documentation with invoice. Updates facility census changes and performs required rebilling. Requests necessary documentation when missing from client, physician or patient as appropriate.
- Access client files if necessary to verify information.
- Respond to verbal and written client or responsible party inquiries regarding account status within policy and procedure timeline.
- Research accounts and document follow up appropriately.
- Resolve account discrepancies and prepare adjustments and refunds for approvals as necessary.
- Maintain accurate and complete records concerning billing activity on all accounts.
- Document in the appropriate system as establish by P& P.
- Address problems as they occur. Keep supervisor advised of area or compliance issues which may lead to untimely or inaccurate completion of invoice or claim submission.
- Complete all reports according to schedule.
- Perform all other tasks as assigned to support the goals of the organization