Employer: Invitae
Invitae is dedicated to bringing comprehensive genetic information into mainstream medicine to improve healthcare for billions of people! Our team is driven to make a difference for the patients we serve. We are leading the transformation of the genetics industry, by making clinical-grade genetic information affordable and accessible to guide health decisions across all stages of life.
Our team is expanding rapidly and we’re looking for people who are passionate about helping improve healthcare to join us.
Invitae is expanding our Billing team in the Irvine area! This team is responsible for maximizing revenue for the company. This team interacts with health insurers to secure coverage and reimbursement for our patients. As an operational team, we are constantly looking for ways to improve processes and workflows, while maintaining and improving revenue. The result of our work is an innovative, flexible, highly scalable billing operations in a collaborative, fast-paced team environment.
We are seeking to add a Medical Records Specialist to our team. The Medical Records Specialist is responsible for requesting, obtaining and submitting medical records to insurance providers. The individual will be expected to work cross-functionally across many departments (sales, operations, billing, and lab teams) to serve our patient and client needs.
What you’ll do:
- Maintain all Invitae processes and policies to respond clearly to high volume medical records requests
- Mail/file/scan correspondence between facilities such as hospitals, insurance companies, and clinicians alike
- Collaborate with your team and to develop best practices to ensure we are providing the best service and experience to all customers
What you bring:
- 1+ year of work experience preferably in the medical, health, biotech, or life sciences industries
- Ability to request and fulfill a high volume of medical record requests
- Strong understanding of insurance billing
- Exceptional attention to detail and organizational abilities
- Outstanding phone communication skills
- Enjoys problem-solving in a dynamic, fast paced, team-based and rapidly changing environment
- Can support PST or EST hours
Please apply even if you don’t meet all of the What you bring requirements noted. It’s rare that someone checks every single item, it’s ok, we encourage you to apply anyways.