If you like clean rules, clear outcomes, and the satisfaction of catching what others miss, this role fits. You’ll review and reprice medical bills in a retrospective billing program, following state and federal guidelines, fee schedules, and customer rules to drive savings and accuracy.
About One Call
One Call helps injured workers get the care they need when they need it. Their teams support care coordination and the behind-the-scenes work that keeps claims moving and patients served.
Schedule
- Full-time
- Remote (remote-first company)
What You’ll Do
- Review bills submitted by payors and channel partners in the retrospective program
- Apply state and federal regulations, fee schedules, and customer-specific billing rules to reprice bills for cost savings
- Research billing errors and initiate resolutions
- Respond to internal and external customer inquiries with timely, accurate updates
- Communicate with internal departments to resolve discrepancies
- Build and maintain process documentation for assigned tasks
- Spot trends and suggest opportunities to improve efficiency and accuracy
What You Need
- High school diploma or GED
- Knowledge of billing rules and regulations (state and federal exposure is a plus)
- Strong customer service and professional communication skills
- Detail-oriented and organized, comfortable juggling multiple tasks
- Proficient with Microsoft Office and general computer navigation
- Ability to work independently and within a team
- Comfort working in a productivity-driven environment with a heavy workload
Benefits
- Remote-first flexibility
- Time off: 18 days PTO minimum, plus 8 holidays and 2 personal days
- Medical, dental, vision, pet insurance
- 401(k) with match
- Company-paid life insurance, short-term and long-term disability
- Colleague Assistance Program (free counseling and financial services)
- One Call Foundation support for unexpected hardships
Compensation
- Salary range: $17.50 – $25.35 per hour
If you want a steady remote role where accuracy and follow-through actually matter, this is a solid one.
Happy Hunting,
~Two Chicks…