Billing and Collections Specialist

Employer: Jenzabar

Summary

Jenzabar is seeking an enthusiastic, self-motivated Billing & Collections Specialist to join our Finance organization. In this role, you will work with the Accounting Supervisor to ensure timely collections by working closely with our customer base on questions and requests. Additionally, you will assist the team with other responsibilities as needed.

Responsibilities

• Develop collection methods that consistently lead to achieving the company’s collection goals.
• Resolve billing and customer credit issues which may involve research into historical billings
• Track collections efforts and success and report to management
• Timely and accurate processing of customer payments, which are obtained through the following: lockbox, wires, ACH, and physical checks
• Manage the Dunning Module (collection tool)
• Collecting and maintaining customer state sales and use tax certificates
• Maintain and track internal accounts receivable inbox, including researching client discrepancies and questions and following up directly with customers
• Assist with month-end customer invoicing, including services and miscellaneous project billings
• Assist with issuing cancellation certificates and credit memos as necessary
• Support other members of the finance department with ad-hoc projects

Qualifications

• Prior experience as a Collections Specialist or similar role
• Knowledge of billing procedures and collections techniques
• Excellent data entry skills: accuracy, thoroughness and highly detail oriented
• Exceptional time management, organization and analytical skills
• Strong written and oral communication skills, including the ability to present ideas and suggestions clearly and effectively
• Proficient with Microsoft Office applications: Word, Excel, Outlook
• Associate or bachelor’s degree in business/accounting preferable
• Experience with NetSuite accounting system preferable
• Able to multitask and provide quality work within specified deadlines

Benefits

Medical Insurance, Life Insurance, Dental Insurance, Vision Insurance, Paid Vacation, Paid Sick Days, Paid Holidays, Short Term Disability, Long Term Disability, 401K/403b Plan, Educational Assistance

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