Play a key role in ensuring smooth patient care and revenue cycle operations by verifying insurance benefits and securing prior authorizations.
About Prompt
Prompt is revolutionizing healthcare with modern, highly automated software for rehab therapy practices. As the fastest-growing company in the therapy EMR space, we’re tackling long-standing industry challenges while helping providers deliver better care with less waste. Our team is made up of passionate, proven talent working together to transform the patient and provider experience.
Schedule
- Full-time, remote (U.S.-based)
- Flexible workload with a smart work (not just hard work) approach
What You’ll Do
- Verify patient insurance eligibility, benefits, and coverage
- Determine patient financial responsibility (copays, deductibles, coinsurance)
- Obtain required prior authorizations from payers for services, procedures, or medications
- Accurately document verification and authorization details in system
- Collaborate with scheduling, billing, and AR teams to ensure workflows run smoothly
- Communicate with patients, providers, and payers regarding authorization status
- Track and follow up on pending authorizations to prevent delays
- Identify trends in benefit or authorization issues and escalate as needed
- Support denial prevention by meeting all payer requirements upfront
What You Need
- High school diploma or equivalent (Associate’s or Bachelor’s degree preferred)
- 1–2 years’ experience in benefit verification, medical insurance, or prior authorization
- Strong knowledge of commercial and government payers and healthcare terminology
- Familiarity with EMRs, RCM systems, and payer authorization portals
- Attention to detail, strong organizational skills, and excellent communication ability
- Knowledge of denial management and insurance appeal processes
Compensation
- $22.00 – $28.00 per hour
- Potential equity compensation for outstanding performance
Benefits
- Remote/hybrid work environment
- Flexible PTO
- Medical, dental, and vision insurance
- Company-paid disability and life insurance
- Paid family and medical leave
- 401(k) with company contribution
- FSA/DCA and commuter benefits
- Discounted pet insurance
- Company-wide sponsored lunches
- Fitness/gym membership credits
- Recovery suite at HQ (cold plunge, sauna, shower)
Join a fast-growing team tackling some of healthcare’s toughest problems while making a real impact on patients and providers.
Happy Hunting,
~Two Chicks…