Support patient care while ensuring a smooth revenue cycle with one of the fastest-growing healthcare software companies.
About Prompt
Prompt is revolutionizing healthcare by delivering modern, automated software to rehab therapy businesses, their teams, and their patients. As the fastest-growing company in the therapy EMR space, we’re tackling healthcare’s most persistent problems with innovation and grit. From reducing environmental waste to improving patient outcomes, Prompt is setting a new standard for digital healthcare.
Schedule
- Full-time, remote (U.S.)
- Flexible PTO with a healthy work-life balance culture
Responsibilities
- Verify patient insurance coverage, eligibility, and benefits before services
- Determine patient responsibility for copays, deductibles, and coinsurance
- Obtain required prior authorizations for services, procedures, and medications
- Accurately document benefit verification and authorization details in the system
- Collaborate with scheduling, billing, and AR teams to ensure accurate workflows
- Communicate clearly with providers and payers regarding authorization status
- Monitor and track pending authorizations; follow up to prevent delays
- Identify trends in benefit or authorization issues and escalate as needed
- Support denial prevention by ensuring payer requirements are met upfront
Requirements
- High school diploma or equivalent (Associate or Bachelor’s preferred)
- 1–2 years of experience in benefit verification, prior authorization, or medical insurance
- Strong knowledge of commercial and government payers and healthcare terminology
- Excellent attention to detail and organizational skills
- Clear communication skills for patients, providers, and payers
- Experience with RCM systems, EMRs, and payer authorization portals
- Familiarity with denial management and appeals processes
Compensation
- $22.00 – $28.00 per hour
Benefits
- Competitive salary + potential equity for high performance
- Medical, dental, and vision insurance
- Company-paid disability and life insurance
- Paid family and medical leave
- Flexible PTO
- 401(k)
- FSA/DCA and commuter benefits
- Discounted pet insurance
- Credits for fitness memberships and wellness classes
- HQ perks: recovery suite with sauna, cold plunge, and showers (for hybrid staff)
- Company-wide sponsored lunches
Join Prompt and be part of a mission-driven team solving complex healthcare problems while supporting better care and patient experiences.
Happy Hunting,
~Two Chicks…