Located in Cleveland, TN
Salary: $14.00/hr + Commission
Remote Medical Collections
Industry: Collections
Job Title: Part-Time Remote Medical Debt Collections Representative
- What is a Debt Collections Representative?
- Debt Collections Representatives are responsible for all functions related to the collection of payment on outstanding debt.
Schedule: Monday through Friday 8AM – 5PM (some Saturdays may be required with a schedule of 8AM – 12PM, during tax season) (25-29 hours/week)
Pay Rate: $14/hour with the opportunity to earn commissions after 60 days of employment
- PAID TRAINING
- Commission will be based on a base goal (to be determined by department and management)
- Commission percentages will range from 10% – 25% (to be determined by department and management)
Class Type: This position will be an evaluation hire (also known as a temp-to-hire opportunity)!
- Training will be conducted in-house and will last 2-4 weeks and will be in Cleveland, Tennessee
- Once training has successfully been completed, there will be the opportunity to work remotely (work from home)
Primary Responsibilities:
- Communicate directly with patients regarding their financial responsibility
- Document all calls timely and accurately in the patients’ account in the appropriate database
- Establish payment arrangements per company policy
- Assist with other billing/collection duties, as needed
- Additional duties as assigned
Qualifications:
The ideal candidate will possess the following:
- Must be able to attend all training in-house in Cleveland, Tennessee and successfully attend every class during training
- Must have Internet capabilities in order to work from home
- Must be detail-oriented, empathetic and be able to handle criticism, setbacks, and negative feedback, and active listener
- Strong attendance record
- Strong communication skills both over email correspondence and over the phone
- Proficient with MS Office and be willing to learn internal databases
- Must be able to follow directions and follow through on tasks given
- Must be self-driven and be comfortable with taking initiative on assigned tasks
For more information or questions, please contact Makayla Smith at 865-273-2158 ext. 406 or Makayla.Smith@ExpressPros.com
Express Office: Alcoa (Blount County)
631 William Blount Drive
Maryville, TN 37801